Service and Support Centres

For some UK visa applications, you will be required to attend an appointment at a Service and Support Centre (SSC). UK Visas and Immigration (UKVI) will let you know by email or post if you need to make an appointment at a Service and Support Centre, and will provide instructions for the booking process. Below is a list of all the Service and Support Centres across the UK.

To contact a Service and Support Centre, you will need to call the Home Office phone number:

0300 790 6268

At the appointment you must take your appointment confirmation and a form of ID, e.g. your passport. Hard copies of your supporting documents only need to be taken to the appointment if they haven’t been uploaded beforehand.

At the appointment you will provide biometrics (e.g. photos and fingerprints). The UKVI staff member will check the documents you have submitted and upload them if you were unable to do it online. They will also want to check that your application includes all the information needed. UKVI may keep your passport until your application has been processed but you should get any other documents back at the end of the appointment.

How can we help?

At White Rose Visas we have a thorough understanding of the UKVCAS process (UK Visa and Citizenship Application Service) and are here to guide you through every step of your application.

We are able to assist in the full preparation of the application, as well as completing the online form on your behalf. Most importantly, we ensure that you have all the necessary documentation for a successful application, including a thorough check of every document to be submitted.

Even if you choose not to use White Rose Visas to prepare your application on your behalf, we still welcome your enquiry. We are happy to provide a free 30 minute consultation, with no obligation to use White Rose Visas’ services thereafter.

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